IAP2 Certificate Programme in Public Participation Module 2 (Communication)

Who is the Course for?

This course is a must for:

• Community representatives and non-government organisations.
• Practitioners and consultants working in the fields of public involvement, community engagement or stakeholder relations.
• Decision-makers in government and private organisations.
• Project managers.
• Elected representatives in local, regional and national levels of government.

Course Aim

This one day of training will provide an overview of the communication skills used by public participation practitioners, with the module focusing on how to prepare and present information as a key part of engaging communities.

Course Outcomes

At the conclusion of Module 2 'Communications', students will have learned:

• The information needed to support effective public participation and how to communicate it.
• Skills to listen in a way that demonstrates understanding and respect.
• Attitudes and behaviours that give stakeholders confidence in the engagement process.
• How to identify and write key messages and apply them in a range of communication tools.
• How to gather, summarise and analyse feedback.
• The principles of risk communication to avoid community outrage.

Location

One of the University of Westminster's Central London sites.

Cost

Module 2 (Communications) costs £250 with a 10% if booked and paid for before 6 April 2012.

The Trainer

Tanya Burdett is a Senior Lecturer in spatial planning at the University of Westminster, specialising in community engagement and development, environmental assessment.  She also runs her own practice and is Director of Essential Planning Ltd, and in this capacity she has been advising clients on community engagement strategies for over 16 years, and is passionate about ensuring the principles of good practice engagement underpin any activity or decision by an organisation which may affect others. She has worked on over 70 projects in the private and public sector, and has managed several large multi-disciplinary projects in the UK, Australasia and the Pacific on urban development, water supply and sanitation, transport, mining and other industry-focussed plans and projects.

Tanya is also familiar with regulatory requirements for engagement, having advised central UK government departments on various EU Directives including implementation of the Aarhus Convention and Public Participation Directive in the spatial planning sector. In addition to being a Licensed IAP2 Trainer, Tanya’s qualifications include:

• Masters in Environmental Studies,
• Bachelor of Applied Science in Planning,
• Certified Practising Planner (Planning Institute of Australia),
• PRINCE2 Registered Practitioner in Project Management

Additional Information

The course for May has been cancelled and is in the process of being rebooked for September/October 2012.

Please email Scott McCririe-Hallman with your interest